If your Provider sends you a message with a form or questionnaire to complete, you will need to download that document to your computer. Complete the form or questionnaire. Once finished, you will need to login and upload this new document to your Documents tab. To upload, go to your Documents tab and select New Document. From there, choose to Select file from computer. Select this new document and click Upload. Once uploaded, it will appear under your Documents tab.
To send this document back to your Provider, simply click the Paper Airplane Icon next to the document you just uploaded and select your Provider as the recipient, and Send the message with the attachment. Your Provider will be notified via email notification anytime a message is sent.